Dr.
John Kotter to Receive 2006 McFeely Award!
Will speak at National Conference and unveil NEW book!
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John P. Kotter, Ph.D., Harvard Business School’s world-renowned expert on leadership has accepted the Wilbur M. McFeely Award nomination and will join NMA at the 2006 National Conference in Nashville. Dr. Kotter has been the premier voice on how the best organizations implement change. His international bestseller, Leading Change-- which outlined an actionable, 8-step process for implementing successful transformations – has become THE change manual for managers and leaders around the world.
Dr. Kotter is a graduate of MIT and Harvard. He joined the Harvard Business School faculty in 1972 and in 1980, at the age of thirty-three, he was voted tenure and a full professorship. Today, Kotter argues that most organizations already have ample management capability but lack sufficient leadership to propel them consistently forward.
“Business Week” magazine rated Kotter the “#1 Leadership Guru” in America based on a survey they conducted of 504 enterprises. NMA members are encouraged to utilize their favorite search engine to learn more about John Kotter and why his attendance is such an honor and a privilege for NMA.
The award presentation will be held at the 2006 NMA National Conference on Sunday morning, November 5th.
About the McFeely Award
When NMA and the International Management Council (IMC) joined forces in 2004, the Association’s leadership chose to continue the proud IMC tradition of the McFeely Award. Recipients are individuals who have made outstanding contributions to leadership and management development, gaining national and international recognition for their books, articles, lectures, and other similar contributions. Norman R. Augustine, retired Chairman and CEO of the former Martin Marietta Corporation and later the Lockheed Martin Corporation, was the first joint recipient in 2004-2005. One of his books, Augustine’s Laws, received worldwide acclaim.
The Wilbur M. McFeely Award was created in 1975 in recognition of Mr. McFeely’s energetic leadership and loyalty to the IMC and YMCA as well as his contributions to the field of human relations in management. Mr. McFeely served in many roles, including IMC National President in 1945-1946 and Chairman of the National Board of YMCAs from 1966-1969. Being world-minded, he also became interested in the YMCA Center for International Management Studies and participated in several exchange programs here and abroad.
McFeely’s friends established this award as a tribute to this creative, thinking man who lived up to the highest ideals of his faith. We are honored to now join with the heritage IMC members in presenting this most prestigious award to such a recognized and published author and business leader.
This year will mark the 30th anniversary of the McFeely Award. Our sincere thanks go to members of the McFeely family who continue to fund the award presentation.
Wilbur M. McFeely
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--Martin Luther King, Jr.-- |
Handling Safety
Supervision Issues Requires Leadership
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Larry Z. Sherman, CSP, CPCU, ALCM
Sherman Safety
Management
Safety & Risk Management Consulting
Specializing in Workers' Compensation cost reduction and OSHA compliance
As every supervisor knows, being the boss is not an easy job! Good supervision requires leadership abilities and involves winning and maintaining the respect and cooperation of employees. Managing the safety aspects of your operation is not something which should be thought of as separate from or different than managing production activities. In fact, maximum production at the lowest possible cost is impossible without strong supervision of the safety aspects of an operation. Accidents waste time and money and represent a failure by management to control the operation.
Listed below are some common problems and complaints that supervisors have in managing safety and some possible responses and solutions:
"Workers disregard safety rules despite repeated warnings"
A supervisor who makes this statement usually is not fully convinced of the importance of the safety rules. If he or she were, they would not have tolerated the situation long enough to have "given repeated warnings". Ask yourself how many warnings you would give if an employee arrived for work one hour late every day. You wouldn't "give repeated warnings", you would take action! The same type of disciplinary action should be applied to safety violations that you would apply to other supervisory problems. If you operate under a union contract you must, of course, follow proper disciplinary procedures but this should not be used as an excuse for not taking action.
"I can't be expected to watch every employee all of the time"
You aren't expected to! It would be impossible anyway. What you must do is properly train and instruct the workers in the first place and then correct any failure to follow instructions or violation of safe practices every time you observe the behavior. If you ignore improper behavior or fail to consistently correct violations of safe practices, it is the same as approving of it.
"I can't fire every worker who violates safety rules"
Again, you aren't expected to and it certainly shouldn't be necessary. As a supervisor you are expected to be capable of obtaining the cooperation of employees without resorting to firing them for every violation or failure on their part. Just as with any other personnel problem, you will need to train, retrain, instruct, coach, motivate and, when necessary, discipline the employee in order to obtain the desired results.
"I don't have time to teach safety"
In the long run the time spent on safety training will actually save time. Accidents cause a far greater amount of lost productive time than the small amount of time required to be devoted to safety training and other accident prevention activities. Your primary job is efficient production at the lowest possible cost. Accidents represent inefficiencies and cause increased costs, lost production, time delays, etc.
"Personal Protective Equipment is uncomfortable, makes it impossible to do the job, too hot, interferes with my vision, etc."
Employees have endless complaints and excuses for not wanting to wear safety glasses, goggles, safety shoes, hard hats, gloves, and other personal protective equipment. While many of these complaints are legitimate, we cannot allow them to prevent the wearing of needed protective equipment. You should listen to the complaints and make adjustments where possible. Properly fitted personal protective equipment should not be unreasonably uncomfortable. Purchase the best equipment possible, teach employees why it is necessary and how to properly use it, and consistently enforce the wearing of the equipment where it is needed.
"Machine guards, other safety devices, and safety rules slow down my production"
This may be true but the time which will be lost as a result of an accident or the increased costs involved make the guard, safety device or rules necessary. Management accepts this fact and so must the worker. You should, however, listen carefully to the complaints and enlist the worker's help in coming up with suggestions of ways to redesign the guard or do the work in a way which will increase production while maintaining safety.
"All accidents can't be prevented, so why bother?"
It may be true that all accidents can't be prevented due to lack of appropriate technology or the prohibitive costs involved, but most accidents can be prevented. People cause accidents and people can prevent them! In most cases, with a little thought, the potential hazards can be recognized and eliminated or controlled. Accidents often happen because someone did recognize the hazard, assessed the risk and took a "calculated risk". The fact that an accident occurred clearly shows that it was actually a "miscalculated risk". If everyone in an organization has the attitude that accidents can be prevented, that the only acceptable way to do something is the safe way, and that taking calculated risks is not acceptable, that organization will have a good safety record.
SUMMARY
As a supervisor your primary responsibility is efficient, high quality production at the lowest possible cost. Without strong supervision of the safety aspects of your operation it is not possible to meet this responsibility.
To be an effective supervisor you must be a strong leader. You must firmly believe in what you are trying to get the employees to do if you are to be effective. If you are convinced that the safety rules are necessary and that the wearing of personal protective equipment is absolutely necessary to protect the employees in particular instances, you will find that your employees will also be convinced.
You must lead by example, never asking your employees to do something you don't do yourself (i.e., wearing a hard hat or safety glasses). You must consistently enforce safe work practices. You must properly train and instruct your employees so that there is no question in their mind as to what you expect.
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Janet Wendland Named
Chapter Leader of the Year
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Dolly Richendrfer
Communications
Specialist

Fun with fifth graders: Energy Northwest's Leader of the Year Janet Wendland volunteers as a Junior Achievement Instructor to the fifth grade class at Marcus Whitman Elementary School in Richland. The kids ham it up for Janet and teacher Monica Johnson, right.
For 11 years, Materials Specialist Janet Wendland has been a strong and vocal proponent of NMA. In addition to being an active member herself, she has encouraged others to join and take leadership roles within the Energy Northwest chapter. Janet’s efforts on behalf of the Energy Northwest chapter were recently recognized when the chapter's board unanimously voted her chapter “Leader of the Year.”
The following are but a few of Janet’s many contributions to the success of the local NMA chapter over the last year:
• Coordinated and solicited prizes for, and advertised the silent auction.
• Served as a Junior Achievement Instructor.
• Took minutes at all of the board meetings.
• Kept the Energy Northwest NMA connected with Corporate NMA.
• Kept the Energy Northwest NMA connected with the Hanford NMA chapter.
• Helped out with the ARC Easter Egg hunt.
• Provided valuable mentorship and leadership to more junior NMA members.
• Served as Judge for the Speech Contest.
• Coordinated efforts to recruit new members, board members, and committee members.
According to outgoing Chapter President Don Merhar, “Janet has been the driving force in our NMA Chapter this year. She solidified our connections with the Hanford Chapter by including their leadership in our activities and has served at and been our connection to the national level organization. She stays on top of all of the upcoming and current meeting obligations, activities, and communications and ensures that those responsible are both aware of and up to the challenge. As president, I am grateful for all of the information, coaching, and nudging she has given me. The credit for success of the chapter this year is in large part due to the attention Janet pays to the details.”
Current Board member Jim Burns added, “Janet stepped forward and accepted the National Director position when Lorna Steichen left the company. She has provided guidance and assistance to past and present chapter presidents both on a direct and indirect basis. When things need to get done, Janet does them, many times without anyone knowing she took the leadership role and made it happen.
Fellow Board member Sharon Grunst echoed the praise, saying, “I believe that it has been Janet’s enthusiasm and initiative that has kept our chapter afloat through challenging times. She keeps us all on track so that we don’t forget anything, she is positive at all times, and she is extremely helpful to all of us who do not have the experience in NMA that she does. In short, Janet embodies the NMA ideal.”
When asked about her years of service, Janet commented, “I really think it has been worth it. When I first joined the organization, I worked at WNP-1 and did it as a way to meet more of the people over here that I was dealing with all the time. I also feel that the main reason I was offered the job I have now is due to being an officer in NMA, which probably is part of the reason I want it to continue and grow—I know how beneficial it is to the members if they take advantage of what is offered.”
Congratulations and thanks to Janet for a job well done!
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Chapter and Council Happenings
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Donna Hartley Fires Up Life for
Wendell M. Pichon, CM
Donna Hartley’s Fire Up Your Life with a Wise Man, A Mentor, and An Angel was an inspiration to all in attendance and I have no doubt that the members at the Marietta, GA, chapter will respond in the same manner. “Fire Up Your Life! is inspirational and motivational with 9 powerful strategies to achieve inner power for personal and professional success. Donna Hartley is a catalyst who impacts your life with straight talk and vision giving you the needed tools to survive and heal in a changing world. You will be introduced to Donna’s mentor, George, who guided her through surviving a plane crash, changing airline safety regulations, adopting a daughter as a single mom, beating cancer and having heart surgery. Fire Up Your Life! proves one woman can walk through fire and deliver a message powerful enough to change your destiny and impact millions of lives.” If you would like more information on Donna Hartley you can visit her website at http://www.donnahartley.com/key.htm or you can contact Donna via email at: hartley@donnahartley.com or toll free at 800.438.9428. |
Boeing
Service Company Engineer Elected to
North
Texas Council Leadership Position!
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Chapter and Council Happenings
Jean Christopher, a software engineer for Boeing Service Company in Richardson, Texas, was chosen by the North Texas Council of NMA as vice president for 2006 and council president of the organization for 2007.
Christopher is currently the president of Boeing Leadership Association-Richardson, Texas. She is also a member of the Support Operations Quality of Work Life team.
In her work to support a secure communication network for the White House, Christopher has learned to be flexible and assertive. She is on call 24 hours a day, seven days a week to troubleshoot problems and answer questions to make sure this vital network is operating smoothly.
“Jean provides support on a daily basis for our customer,” said Gary Grogan, director of Special Programs for Support Systems. “She has received several commendations from the White House Communications Agency for her dedication and accomplishments.”
Boeing has 13 NMA chapters across the company. The North Texas Council includes members from several companies including Rockwell Collins, Bell Helicopter, Alcatel, and Lockheed Martin Aeronautics. Activities include professional development classes and seminars; management and leadership development opportunities to help members discover, develop and showcase leadership talent; community service projects; and an annual speech contest for area high school students.
The NMA "offers everyone the opportunity for development, even if you are not a manager,” Christopher said. “Somewhere in your life you are a leader, and learning to be a leader is important for everyone in all aspects of one’s life.”
Grogan said he has enjoyed watching Boeing Leadership Association-Richardson, Texas grow through Christopher´s leadership, enthusiasm and energy.
“I have watched her apply creativity and passion to leadership,” Grogan said. “I am truly proud of Jean’s accomplishments, and I look forward to working with her every single day.”
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Council Names Best Managers of
2006
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Chapter and Council Happenings
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William A. Sample |
Mark Van Bever |
Mark Van Bever of the Eighteenth Judicial Circuit, and William A. Sample of Space Gateway Support (SGS), have won this year’s top management awards from the Florida Space Coast Council (FSCC).
Van Bever, trial court administrator for the Eighteenth Judicial Circuit, has been named the Brevard County Manager of the Year by the FSCC. The award, given annually during Management Week in America (first week in June), is designed to publicize the positive impact that leadership, integrity, and management skills can have on organizations and the community. Nominations are solicited from throughout Brevard County from organizations not affiliated with the FSCC.
Van Bever has held the top management position for Brevard and Seminole County courts since 1993. Since that time, he has earned multiple awards and accommodations for his sound fiscal management, leadership skills, and community service. In addition to making the Eighteenth Judicial Circuit a more productive, efficient branch of government and more responsive to the needs of its citizens, Van Bever was lauded for his ethical principles, business skills, and exemplary leadership skills.
William Sample, President of SGS, has been chosen to receive the prestigious 2006 Gold Knight of Leadership Award. This is the highest award given annually to a deserving executive from an organization affiliated with the FSCC.
In his capacity as President of SGS, Mr. Sample leads and directs Joint Base Operation Support Contract (JBOSC); a one-of-a-kind base service contract between two distinctively different agencies, NASA and the U.S. Air Force (USAF). He is directly responsible for the integration and effective performance of the multiple operational functions that accomplish the day-to-day tasks which enable the Cape Canaveral Spaceport to perform its mission. Mr. Sample’s visionary leadership has positioned the SGS/JBOSC Team for exciting new and future NASA and USAF contracts. His excellent leadership has been highlighted in the local and national journals and magazines.
In addition to his professional responsibilities, Mr. Sample continues to lead SGS in maintaining its reputation as a stand-up community leader. He continually encourages employees to volunteer community service time through internal programs such as Adopt-A-Child program, annual holiday gifts to foster children, and Junior Achievement Bowl-A-Thon. Mr. Sample also funds and encourages employees to participate in Rolling Readers of the Brevard County School District, United Way, Cocoa Beach Area Chamber of Commerce events, Economic Development Commission, March of Dimes, Cystic Fibrosis Foundation, Salvation Army, YMCA, Boy Scouts of America, Brevard Community College, Juvenile Diabetes Research Foundation, as well as various diversity groups, CCAFS Beach Cleanups, Support our Troops effort, and Adopt-A-Senior programs.
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NMA
Member Helps with "Extreme Makeover Home Edition"
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Chapter and Council Happenings
Nick Hopkins
Chapter Vice President
Boeing Space Coast Leadership Association
Kennedy Space Center, Florida
The title of the television show "Extreme Makeover Home Edition" is an understatement. While it is exceptionally extreme, it’s a lot more than just a makeover. For Mercedes Homes and the hundreds of volunteers working on the project, it was a twelve-ring construction circus, twenty-four hours a day, for seven, very hectic days.
The home was built in March, not far from Orlando, Florida. Since my wife works for the homebuilder, we were offered the opportunity to volunteer for the construction crew. Because it’s such a popular show, they actually had more volunteers than they needed and had to limit the number of people allowed on-site.
We arrived at the volunteer center for our shift a little after two o’clock in the afternoon of construction day three. After being given a blue Extreme T-shirt and a hard-hat, we were whisked off to the job site, a little more than a mile away from the center. After a little bit of discussion with the coordinators, we were assigned to work traffic control in front of the house. The construction site was on a narrow, un-paved road and the traffic, as you can imagine, was very heavy. We were told to keep the vehicles moving and the fire lane clear.
As our shift started, the roof had just been completed. (The construction folks had never seen so many people on one roof before.) Standing for the next several hours, directly in front of the house, we saw a lot of activity as the site was swarming with workers, inspectors, supervisors, safety representatives, film crews and VIP’s.
Things were so busy we were sometimes called to work tasks other than traffic control. At one point, I was asked to guard a stack of plywood. Apparently, the manufacturer was planning a video shoot of the logo on their product on the job site and I had to make sure none of the wood was used by the construction crew before they could get it on film.
While I was being the “guardian of the plywood,” I watched as a member of the film crew came through with a video camera attached to a small, remote-controlled truck. He mumbled quietly as the battery pack fell out of the bottom of the truck, but he quickly repaired it and sent it on its way, trundling underneath fork-lifts and through the crowd in front of the house.
A short time after that, I got drafted to “contain the VIP’s.” A lot of Mercedes Homes’ staff members, local politicians, vendor representatives and their families were in the VIP tent, and many of them were tempted to stroll around the site, taking pictures and generally being spectators. Since they did not have hard hats, work shoes or a hammer, they weren’t allowed to stray too far and they didn’t particularly like being told they had to stay put. (Eventually, we put a section of fence in front of the tent, which helped considerably.)
Most of ABC Design Team members made appearances on site during our shift. While Ty was busy elsewhere, the others stopped in to check on the progress and greet the workers and spectators. They were all very friendly and more than willing to stop for pictures and autographs when asked. (We saw a lot of autographed hard-hats.)
Of course we knew all about the family being surprised. Sadie Holmes had come from an extremely tough background. After a battle with drugs, domestic issues and poverty, she had resigned herself to start over and build a better life, not only for her family, but for others in her community. Her charity work provided benefits for a wide variety of people in the area, but she was running it all from her burned out house and tiny little apartment where her children were sleeping two and three to a room.
After being surprised on construction day one, but before being shipped off to Disneyland, Sadie stated very emphatically that she wanted to know the names of everyone who worked on the house. So, a young man from ABC made the rounds with a section of wood and a felt-tipped pen getting everyone’s signature on the board.
In a tent near the site, we saw work being done for one of the kid’s bedrooms. Huge blocks of Styrofoam were being molded and shaped into an exceptionally large fish. We learned it was going to be mounted on the wall of one of the bedrooms, where a big plasma television set would be placed in its mouth. (At the time, we were told we couldn’t share those details with anyone, to preserve the surprise.)
Within just a few feet of the Extreme house, was another, unrelated construction project; a Habitat for Humanity home being built right next door. Needless to say, the construction of that house, couldn’t quite keep pace with the Extreme house. I couldn’t help feeling bad for them. They had probably been working on their house for months, and had at least several weeks to go, when suddenly, right next door, a huge home was put together in less than a week. However it wasn’t all bad working next to such an ambitious project. The Mercedes team provided all of the landscaping for their project.
Being at the site for so many hours, we were able to pick up a few odds and ends about the home. The finished house has more than six thousand square feet, (including the office space for the family’s charity work) and is constructed of six-inch thick, “hurricane resistant” poured concrete walls and has a high-tech video security system. One of the items that didn’t make it onto the final broadcast was a great big fireplace and barbecue on the gorgeous, enclosed back porch.
It was after ten o’clock that night when we finally trudged up the street to catch the shuttle bus back to the volunteer center. As we walked, slowly, with very sore feet, but with big smiles on our faces, we met the crew assembling for the night shift. They were anxious to get started on the drywall and they had a long night in front of them, but all of them were smiling too.
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News from National!
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Breaktime)
2006 National Membership
Sale for Chapters!
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Robin Furlong
NMA Membership Coordinator
robin@nma1.org
At the January Board of Directors meeting, your elected representatives approved a membership sale for 2006. The details are:
What? 2006 NMA Membership Sale
When? Between January 1- December 31, 2006
Incentive? NMA will temporarily waive the $20 NMA Registration Fee
For how long? For a one-time period of two months (60 consecutive days) or two 30-day periods… of your choosing. Whatever works best for you. We ask that the dates conform with a calendar month… they must start at the first of a month and end on the last day of a month.
Say that again? Chapters may choose any 2-month period (or 2 – one month periods) that work best for them. This is our way of letting YOU have a say and improve your chances of a successful campaign.
Special reports? No special report forms for you to complete.
How? Chapters must submit the report forms for their sale months in the regular fashion and on time in order to have the $20 waived for the new members during those months. For example, if you have a sale from March through April, then your March report and your April report need to be filed on time… the March report by May 31st and the April report by June 30th.
Help for you? NMA has designed two posters that you can receive electronically and print for your campaign. Contact sue@nma1.org to receive these two posters.
To help us track this program, please drop a note to Robin Furlong at NMA and advise her of your future “Sale” date(s). She can be reached at 937/294-0421 or mailto:robin@nma1.org
Good Luck to You! Please contact us if
you have any questions.
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2006 National Membership
Sale for Chapters!
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Robin Furlong
NMA Membership Coordinator
robin@nma1.org
Many of our chapters elect or appoint new officers at this time of the year. If your chapter hasn’t reported those names, addresses, and email addresses to headquarters, we encourage you to do so today! This will allow us to more effectively and efficiently service your chapter.
Once we receive the information, we will begin Step One of the Five Step Leadership Development Program by shipping a “Chapter Leader Training Kit” to the new President. This kit includes guides for all officers and committee chairmen. Using it will expedite the transition of the officers and will get you started off on the right foot for your new administrative year.
The online Election
Results Form can be completed at
http://nma1.org/forms/admin/chaptelect.htm. If you prefer to fax
the form, it can be downloaded at
http://nma1.us/forms/admin/elect.doc and faxed to NMA at 937-294-2374.
Please contact Robin Furlong with any questions.

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MARK YOUR CALENDARS!! We have an action-packed conference planned for you at the Sheraton Music City Hotel in beautiful Nashville, Tennessee, on November 4-6. For the first time, our conference will kick off at NOON on Saturday with an exciting combined Keynote and CEU Session that is sure to get things started on an high note!!! Immediately following that session, we will conduct our National American Enterprise Speech Contest, one of the highlights of the conference. There will be a total of 9 (nine) CEU Sessions offered to participants, some of them interactive sessions.
2006 Shorey Silent Auction
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Music City will be an exciting place for participants in the NMA American Enterprise Speech Contest at our national conference in Nashville this fall. In the lyrics of the most prolific songwriters and performers that have graced the stages of Nashville, we hope this year’s students will find a source of inspiration:
We hope a song lyric or two will not only serve to inspire our students but our attendees as well:
"The highest purpose of art is to inspire. What else can you do? What else can you do for anyone but inspire them?" Bob Dylan
Okay, so maybe Dylan isn’t the usual “country” sound associated with Nashville, but hopefully the quote inspires you to be a source of inspiration for this year’s American Enterprise Speech Contest! I promise I won’t ask you to sing, but I am asking you to consider donating to the Shorey Silent Auction, proceeds from which help fund the Speech Contest. Since its inception four years ago, the auction has been a key activity, raising funds needed to support the students’ awards and travel costs. In recent years, the annual cost of the contest ($25,000) has been entirely funded through the generosity of key chapter, corporate, foundation and individual donors, and those who supplied and bid on items at the Silent Auction.
There are two ways you and/or your chapter or sponsoring organization can add your own inspiration:
1. Donate an auction item. Since we will be in Music City, we would love items that tie into to our music theme, but then folks can find music in everything! We’ve had some wonderful items in past auctions: baskets of home state items; digital cameras; handmade quilts and other crafts; and the ever popular aircraft models and astronaut-signed shuttles.
2. Make a financial contribution to the Speech Contest Fund. We know that money usually talks, but when you put it to a good cause, such as this effort, we are pretty sure we can make it sing.
You can send your donated item to NMA Headquarters for transport to the auction. Or, you can send the item to Dayton with your National Director when he/she comes to the Board meeting in July. Auction items or checks (made payable to: NMA Educational Foundation – Speech Contest) should be sent to: 2006 Shorey Silent Auction, NMA Headquarters, 2210 Arbor Boulevard, Dayton, Ohio, 45439. Be sure to include the value of the item and the donor name. A key note is that contributions to the Foundation are tax deductible.
Please let me know you’ll join the “chorus” of support for the speech contest and send an auction item or financial contribution. We would like to receive items – or at least notification that you will be bringing one – by September 15. You can contact me at (313) 225-7982 or clongo@bcbsm.com.
Oh, and there is one more way you can add your own “voice” to this effort: come to the conference and bid on the auction item of your choice! I hope to see you there.
Lyrically yours,
Cathy
Cathy M. Longo 1999 Chairman of the Board 2006 Silent Auction Chair |
Continue to check our website (http://nma1.org) for registration and additional information. We hope you plan to attend!! You won't be disappointed!!
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NMA
Dates to Remember
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American
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Executive of the Year
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Hall of Fame Nomination |
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Leadership Development
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McFeely
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Member of the Year Nomination |
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Membership Report and Annual
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Membership Reports and Monthly Dues (Payroll deduction) |
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National Conference |
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Publications Contest |
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R1 (Chapter Monthly Activity
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RC1 (Council Quarterly
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New Pricing
Structure for ICPM
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Melody Branner
Manager, Customer Relations
Harrisonburg, VA
CM Program Price Increase will take effect July 1, 2006. Due to rising publishing costs and investments in new learning technologies, it has become necessary to increase our prices in order to maintain the high level of quality you have come to expect from ICPM.
Beginning 7/1/2006, all new CM applications received at ICPM will be invoiced at the new prices indicated in the far right column of the table below. CM Applications received at ICPM prior to 7/1/2006, will be invoiced at the current prices until the applicant completes the CM Program or the 15 month period for program completion expires, whichever comes first.
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CM Program Fees |
Current
Pricing |
New Pricing |
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Domestic |
International |
Domestic |
International |
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Application Fee |
75 |
75 |
75 |
75 |
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CM Manuals |
75 |
75 |
90 |
90 |
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CM Exams |
95 |
110 |
100 |
115 |
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Total(shipping extra) |
585 |
630 |
645 |
690 |
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Bundle (shipping extra) |
535 |
585 |
595 |
640 |
domestic shipping/handling thru 6/30/2006 = $14 per bundle
domestic shipping as of 7/1/2006 = $15 per bundle
international shipping is quoted at the time of purchase
You can save by purchasing the CM bundle before the price increase goes into effect on 7/1/2006 and still have 15 months to complete the CM Program. The bundle includes everything needed to get CM certified, namely the CM application fee, 3-printed CM study manuals, ICPM’s online learning center, 3-CM assessment exams, and recognition materials (CM certificate, lapel pin, and PR Kit).
Should you have any questions regarding the new pricing structure, please feel free to call me at 1-800-568-4120 or email me at icpmcm@jmu.edu.
Melody Branner
Manager, Customer Relations
(back to top of NMA Breaktime)
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Effective leadership is not about making speeches or being
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