NMA Leader Briefs – December 10, 2014 2016-11-15T12:53:00+00:00

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8 qualities of leaders who deliver value every day 
Entrepreneur 
Leadership is a means to create value for others through self-expression. How a leader shows up is everything, as it sets the tone for others to either emulate or evade. Making the jump from manager to director to leader is never a clear-cut process. The position itself changes but the “how to lead” skills are never made clear, so what happens is newly-appointed leaders apply yesterday’s management tactics to today’s leadership demands, and the two don’t play nicely.

 

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How the world’s youngest self-made female billionaire shows people she’s in charge 
Business Insider 
Elizabeth Holmes, worth an estimated $4.5 billion at age 30, isn’t domineering or ruthless like many of her fellow self-made billionaires. But as the founder, CEO and chairman of private health services company Theranos, Holmes has grown the company she started at age 19 into one that investors value at $9 billion for its potential to remove syringes from blood tests. 

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Leadership, service and sustaining the customer experience 
Forbes 
If you want to deliver consistently great service and a sustainably great customer experience, yourleadership focus needs to be different from what’s required to maintain production capacity in manufacturing. This is because your organization’s ability to provide service is overwhelmingly affected by how engaged — how professionally “alive” — the employees are who come in contact with customers. Employee engagement, in turn, is propelled by organizational leadership. 

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6 steps to patient leadership 
By Betty Boyd 
Leadership is many things to many people, but is patience one of those attributes? How does a leader in an organization show patience to its workforce? When all is said and done, patience will help the organization progress in future endeavors, build better relationships, strive to inspire others and build a better culture for its workforce. Here are six steps toward being a more patient leader. 

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NEW from NMA — Building Virtual Teams

A short course LONG on addressing the challenges of the virtual workplace. Topics include: 

  • Overcoming Distance & Cultural Factors
  • Developing Communication Strategies
  • Mitigating and Managing Conflict
  • Building Accountability & Trust For more information and pricing, click here.

 

Learning from leaders of the past 
Business 2 Community 
In order to get a true feel of what comprises a leader, it’s crucial to analyze those who came before us. Both their cultivated and natural leadership qualities led them to success in various situations. The concrete examples by proven leaders below act as guideposts for our ambitions toward becoming great leaders that attract remarkable people to join our journeys. 

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Leadership lessons from a failing startup 
Business Insider 
Approximately a year and a half ago, the author was hired at a startup. Why was he hired? Was he qualified? No, Tom Peters was not qualified, but the founder wanted to start running things and was so optimistic that he thought he’d have funding within months and the company would take off that he went and hired a motivated Tom Peters. 

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7 bold steps to timeless leadership 
Fast Company 
Leaders like Sir Richard Branson, Oprah, Steve Jobs, Bob Dylan or Walt Disney are or were steadfastly committed to their own vision, values and sense of the world. That kind of sensibility goes beyond spin and public relations points and rises to genuine truth: these leaders are not afraid to step over the line, again and again. 

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Foundations of Management


A complete educational program – providing a refreshingly new look at the essential knowledge and tools for today’s managers, supervisors and leaders.This 3-course, 14-chapter series shines a contemporary light on the fundamentals of working in teams, motivating others and solving problems via ethical decision-making. 

 

For more information and pricing, click here.

 

Women leaders: Driving growth and innovation 
Businessworld 
Diversity in workspace has been a topic of discussion across borders and boardrooms. Yet there is so less that has been accomplished in real corporate world. Women start careers in business and other professions with the same level of intelligence, education and commitment as men. Yet comparatively few reach the top echelons. 

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Top companies for developing leaders share 5 leadership traits 
Forbes 
Assessment is one of the five key steps top companies take in their leadership approach, according to Aon Hewitt’s Top Companies For Leaders, a 2014 study that named General Electric, IBM, Hindustan Unilever, General Mills and ICICI Bank as the top 5 global companies for leaders. If one of your goals is a leadership role, take note that the best companies identify their high potentialleaders early. Are your experience, skills, values and fit on track with the companies and industries you are interested in? 

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Great leadership books for your holiday shopping list 
The Washington Post 
As the holiday shopping spree begins, consider picking up a gift that’s professionally useful — a good book to help you or someone on your list gain insight on leadership and work-related issues. There are a number of volumes worth reading, whether you’re looking to inspire your team to operate more like a start-up, to create a culture of innovation or simply to deal with stress more effectively. 

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Leadership is a talent that is innately there in a person 
Daily News & Analysis India 
Always dreamt of being a pioneer and establishing your own business? In the latest episode of Zee Media’s Dr. Subhash Chandra Show, the television industry stalwart interacts with students of IIM Lucknow ​and discusses thoughts on leadership abilities and what it takes to be an entrepreneur. He also shares his insights as a self-made entrepreneur and answers questions about business acumen. 

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What nuns can teach you about leadership 
The Muse via Mashable 
People make a joke when the author, Jo Piazza, tells them that Catholic nuns are some of the best managers and leaders she has ever met. “Because they rule with an iron ruler,” one colleague guffawed. Yeah, yeah. Angry nuns wielding rulers over recalcitrant children is a stereotype that the sisters just can’t seem to shake. 

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Women with job authority are more depressed 
Associations Now 
The view from the top is less rosy for women than men, according to a new study that found that women in positions of authority at work are more likely to exhibit symptoms of depression than their male counterparts. “Gender, Job Authority, and Depression,” scheduled for publication this month in the Journal of Health and Social Behavior, reports the results of a survey of 1,300 middle-aged men and 1,500 middle-aged women over the course of several decades. 

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Ways leaders effectively manage employee conflict 
Forbes 
Conflict resolution is a daily occurrence at work that can either propel or disrupt the momentum for a leader, a team or the entire organization. The workplace can become a toxic environment whenleaders allow conflict to fester rather than confront it head-on. Managing conflict can be a tricky thing — especially when you are not familiar with the larger ecosystem in which the particular individual or department creating the conflict operates, and how efforts to resolve conflict will reverberate throughout that ecosystem. 

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How to be a more inclusive leader 
The Guardian 
The world of business is changing. However, the current model of leadership is not working for many employees. Opportunity Now’s Project 28-40 found a clear gap between organizational policies and the reality of work experienced by the women they surveyed. Inclusive leadership could help bridge that gap, but currently this behavior tends to exist by chance rather than being a key part of an organization’s leadership model. 

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TRENDING ARTICLES

Missed last week’s issue? See which articles your colleagues read most. 

Executive women, finding (and owning) their voice (The New York Times)
The 3 greatest attributes of exceptional leaders (TIME)
6 traits that make up a likable leader (By Christina Nava)
The best look for a leader (Inc.)
The 8 signs of a bad leader (Entrepreneur)Don’t be left behind. Click here to see what else you missed.