The Art and Science of Self-Mastery
Session 1—The Essence of Communication
Session 2—Styles of Communication
Session 3—Communication Skills
Session 4—Cultural Communications
What You Will Learn
How to build good working relationships
The “6 People” in every interaction
Osmo Wiio’s Communication Maxims
The impact of interpersonal communication
What is contextual communication?
Perception vs reality when it comes to communicating
How different communication methods impact a meeting
Why understanding non-verbal communication is key
Speaking and listening as communication “elements”
Differing styles of communication
The “receiving” communicator
What is your communication sending style?
How to deal with aggressive, assertive, and passive communicators
What is empathetic listening?
How to identify listening “blocks”
The importance of asking questions
How to communicate across different cultures
To order FaciliSkills, call NMA at 937-294-0421