Showing all 6 results

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    Assertiveness and Self Confidence

    Assertiveness and Self-Confidence A study of active listening techniques, creating positive self-talk, and how to set goals to advance your career. Learning to ask questions is an art but it’s easy to master. How do you measure and track your own progress? How do your core values impact your professional demeanor and style? How do you develop compelling reasons to …

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    Change Management

    Change Management How to position a team for success when change is imminent. How do you select the right people? Study six key elements for implementing change: commitment, contribution, communication, cooperation, conflict management, and connection. Learn what other resources to muster, how to build support, and how effective communications can put you over the top. Establishing performance measurement and accountability …

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    Emotional Intelligence

    Emotional Intelligence How to communicate with power and tailor-fit your communication to your audience. Helpful reminders about body language and non-verbal communication. The old adage, “It’s Not What You Say, It’s How You Say It” really does matter! Understand how social proficiencies and personal proficiencies impact you in the workplace. Learn how to create a powerful first impression, assess situations, …

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    Generational Gap

    Generation Gaps There are no longer four generations in the workplace, there are five! This course examines all of then—why they are called what they are, how the backgrounds of each generation helps define them, looks at the more typical characteristics of each, and the working styles of each group. Learn how to differentiate your own methods for communicating with …

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    Goal Settings

    Goal Setting & Getting Things Done Learn how to identify and remove distractions right out of the gate. Email, phone call, your office environment, and good old “clutter” are slowing you down and will continue to do so until you address them. Learn to use “gamification” – identify tasks, assign points, assign reward, and keep score if you plan to …

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    Leadership and Influence

    Leadership and Influence The mark of a true leader is how many people are willing to follow him or her. Study the five abilities that Kouzes and Posner identified in their book, The Leadership Challenge – crucial to successful leadership. Take a closer look at “situational leadership” and how different leadership styles impact situational leadership differently. Learn the importance of …