Generation Gaps There are no longer four generations in the workplace, there are five! This course examines all of then—why they are called what they are, how the backgrounds of each generation helps define them, looks at the more typical characteristics of each, and the working styles of each group. Learn how to differentiate your own methods for communicating with each, develop a mental “retention plan” for all your good people (no matter where they fall on this spectrum), apply the CARE model to get the best out of everyone, and finally, learn how to learn from each other.